How shops can exploit peoples herd mentality to increase sales
1、A TRIP to the supermarket may not seem like an exercise in psychological warfarebut it is. Shopkeepers know that filling a store with the aroma of freshly baked bread makes people feel hungry and persuades them to buy more food than they had intended. Stocking the most expensive products at eye level makes them sell faster than cheaper but less visible competitors. Now researchers are investigating how swarm intelligence can be used to influence what people buy.
2、At a recent conference on the simulation of adaptive behaviour in Rome, Zeeshan-ul-hassan Usmani, a computer scientist from the Florida Institute of Technology, described a new way to increase impulse buying using this phenomenon. Supermarkets already encourage shoppers to buy things they did not realise they wanted: for instance, by placing everyday items such as milk and eggs at the back of the store, forcing shoppers to walk past other tempting goods to reach them. Mr Usmani and Ronaldo Menezes, also of the Florida Institute of Technology, set out to enhance this tendency to buy more by playing on the herd instinct. The idea is that, if a certain product is seen to be popular, shoppers are likely to choose it too. The challenge is to keep customers informed about what others are buying.
3、Enter smart-cart technology. In Mr Usmanis supermarket every product has a radio frequency identification tag, a sort of barcode that uses radio waves to transmit information, and every trolley has a scanner that reads this information and relays it to a central computer. As a customer walks past a shelf of goods, a screen on the shelf tells him how many people currently in the shop have chosen that particular product. If the number is high, he is more likely to select it too.
4、Mr Usmanis swarm-moves model appeals to supermarkets because it increases sales without the need to give people discounts. And it gives shoppers the satisfaction of knowing that they bought the right productthat is, the one everyone else bought. The model has not yet been tested widely in the real world, mainly because radio frequency identification technology is new and has only been installed experimentally in some supermarkets. But Mr Usmani says that both Wal-Mart in America and Tesco in Britain are interested in his work, and testing will get under way in the spring.
5、Another recent study on the power of social influence indicates that sales could, indeed, be boosted in this way. Matthew Salganik of Columbia University in New York and his colleagues have described creating an artificial music market in which some 14,000 people downloaded previously unknown songs. The researchers found that when people could see the songs ranked by how many times they had been downloaded, they followed the crowd. When the songs were not ordered by rank, but the number of times they had been downloaded was displayed, the effect of social influence was still there but was less pronounced. People thus follow the herd when it is easy for them to do so.
6、In Japan a chain of convenience shops called RanKing RanQueen has been ordering its products according to sales data from department stores and research companies. The shops sell only the most popular items in each product category, and the rankings are updated weekly. Icosystem, a company in Cambridge, Massachusetts, also aims to exploit knowledge of social networking to improve sales.
7、And the psychology that works in physical stores is just as potent on the internet. Online retailers such as Amazon are adept at telling shoppers which products are popular with like-minded consumers. Even in the privacy of your home, you can still be part of the swarm.
Questions 1-6
Complete the sentences below with words taken from the reading passage. Use NO MORE THAN THREE WORDS for each answer.
1、Shopowners realize that the smell of _______________ can increase sales of food products.
2、In shops, products shelved at a more visible level sell better even if they are more _______________.
3、According to Mr. Usmani, with the use of swarm intelligence phenomenon, a new method can be applied to encourage _______________.
4、On the way to everyday items at the back of the store, shoppers might be tempted to buy _______________.
5、If the number of buyers shown on the _______________ is high, other customers tend to follow them.
6、Using the swarm-moves model, shopowners do not have to give customers _______________ to increase sales.
Questions 7-12
Do the following statements agree with the information given in the reading passage? For questions 7-12 write
YES if the statement agrees with the information
NO if the statement contraicts the information
NOT GIVEN if there is no information on this in the passage
7、Radio frequency identification technology has been installed experimentally in big supermarkets like Wal-Mart.
8、People tend to download more unknown songs than songs they are familiar with.
9、Songs ranked high by the number of times being downloaded are favored by customers.
10、People follow the others to the same extent whether it is convenient or not.
11、Items sold in some Japanese stores are simply chosen according to the sales data of other shops.
12、Swarm intelligence can also be observed in everyday life.
Answer keys:
1、答案: bread.
2、答案:expensive.
3、答案:impulse buying.
4、答案:other goods/things/products.
5、答案:screen.
6、答案:discounts.
7、答案:NO.
8、答案:NOT GIVEN.
9、答案:YES。
10、答案:NO。
11、答案:YES。
12、答案:YES。 (最后一段最后一句:Even in the privacy of your home, you can still be part of the swarm. home应该算是everyday life的一部分。
need单词详解:
初中语法介绍:人称代词中主宾格的互相替换
英语被动语态中的易错知识点盘点
限制性定语从句与非限制性定语从句究竟有何区别
独立主格的七种结构形式盘点
初中语法详解:人称代词的用法介绍
动词短语详解:动词+for的常用搭配(中)
这道虚拟语气的陷阱题,你躲得开吗?
高中语法探秘:so far 一定要连用现在完成时吗?
定语从句详解:由关系代词引导的定语从句介绍
ago用法详解:一般不与现在完成时连用
数词大比“拼”,1-100你都会拼吗?
名师分享,口语中的语法和词汇的学习方法
英语程度副词的重要知识点盘点
英语学习秘笈:论语法与语感的重要性
英语中,频度副词的用法要点盘点
做语法练习时,咖啡竟能巧妙帮助你?
你能确定节日、季节之前用什么介词吗?
动词短语详解:动词+for的常用搭配(下)
并列人称代词的排列顺序规律
不看不知道,数词在时间表示中的各种用法
有个性名词之单复数相同的名词
insist后宾语从句中虚拟语气的适用情况盘点
使用商务英语:外贸传真句型和语法
英语名词复数的构成方法解析
不同情形中,一般现在时表示将来的用法
连接副词详解:连接副词的用法说明
时态语法讲解:现在完成进行时的正确用法
基础语法知识巩固:一般过去时
用复数形式的名词大盘点
| 不限 |
| 英语教案 |
| 英语课件 |
| 英语试题 |
| 不限 |
| 不限 |
| 上册 |
| 下册 |
| 不限 |