From The Economist print edition How shops can exploit peoples herd mentality to increase sales 1. A TRIP to the supermarket may not seem like an exercise in psychological warfarebut it is. Shopkeepers know that filling a store with the aroma of freshly baked bread makes people feel hungry and persuades them to buy more food than they had intended. Stocking the most expensive products at eye level makes them sell faster than cheaper but less visible competitors. Now researchers are investigating how swarm intelligence (that is, how ants, bees or any social animal, including humans, behave in a crowd) can be used to influence what people buy. 2. At a recent conference on the simulation of adaptive behaviour in Rome, Zeeshan-ul-hassan Usmani, a computer scientist from the Florida Institute of Technology, described a new way to increase impulse buying using this phenomenon. Supermarkets already encourage shoppers to buy things they did not realise they wanted: for instance, by placing everyday items such as milk and eggs at the back of the store, forcing shoppers to walk past other tempting goods to reach them. Mr Usmani and Ronaldo Menezes, also of the Florida Institute of Technology, set out to enhance this tendency to buy more by playing on the herd instinct. The idea is that, if a certain product is seen to be popular, shoppers are likely to choose it too. The challenge is to keep customers informed about what others are buying. 3. Enter smart-cart technology. In Mr Usmanis supermarket every product has a radio frequency identification tag, a sort of barcode that uses radio waves to transmit information, and every trolley has a scanner that reads this information and relays it to a central computer. As a customer walks past a shelf of goods, a screen on the shelf tells him how many people currently in the shop have chosen that particular product. If the number is high, he is more likely to select it too. 4. Mr Usmanis swarm-moves model appeals to supermarkets because it increases sales without the need to give people discounts. And it gives shoppers the satisfaction of knowing that they bought the right productthat is, the one everyone else bought. The model has not yet been tested widely in the real world, mainly because radio frequency identification technology is new and has only been installed experimentally in some supermarkets. But Mr Usmani says that both Wal-Mart in America and Tesco in Britain are interested in his work, and testing will get under way in the spring. 5. Another recent study on the power of social influence indicates that sales could, indeed, be boosted in this way. Matthew Salganik of Columbia University in New York and his colleagues have described creating an artificial music market in which some 14,000 people downloaded previously unknown songs. The researchers found that when people could see the songs ranked by how many times they had been downloaded, they followed the crowd. When the songs were not ordered by rank, but the number of times they had been downloaded was displayed, the effect of social influence was still there but was less pronounced. People thus follow the herd when it is easy for them to do so. 6. In Japan a chain of convenience shops called RanKing RanQueen has been ordering its products according to sales data from department stores and research companies. The shops sell only the most popular items in each product category, and the rankings are updated weekly. Icosystem, a company in Cambridge, Massachusetts, also aims to exploit knowledge of social networking to improve sales. 7. And the psychology that works in physical stores is just as potent on the internet. Online retailers such as Amazon are adept at telling shoppers which products are popular with like-minded consumers. Even in the privacy of your home, you can still be part of the swarm. Questions 1-6 Complete the sentences below with words taken from the reading passage. Use NO MORE THAN THREE WORDS for each answer. 1. Shopowners realize that the smell of _______________ can increase sales of food products. 2. In shops, products shelved at a more visible level sell better even if they are more _______________. 3. According to Mr. Usmani, with the use of swarm intelligence phenomenon, a new method can be applied to encourage _______________. 4. On the way to everyday items at the back of the store, shoppers might be tempted to buy _______________. 5. If the number of buyers shown on the _______________ is high, other customers tend to follow them. 6. Using the swarm-moves model, shopowners do not have to give customers _______________ to increase sales. Questions 7-12 Do the following statements agree with the information given in the reading passage? For questions 7-12 write YES if the statement agrees with the information NO if the statement contraicts the information NOT GIVEN if there is no information on this in the passage 7. Radio frequency identification technology has been installed experimentally in big supermarkets like Wal-Mart.
8. People tend to download more unknown songs than songs they are familiar with. 9. Songs ranked high by the number of times being downloaded are favored by customers. 10. People follow the others to the same extent whether it is convenient or not. 11. Items sold in some Japanese stores are simply chosen according to the sales data of other shops. 12. Swarm intelligence can also be observed in everyday life. Answer keys: 1. 答案:(freshly baked) bread. (第1段第2 行:Shoppers know that filling a store with the aroma of freshly baked bread makes people feel hungry and persuades them to buy more food than they intended.) 2. 答案:expensive. (第1段第4 行: Stocking the most expensive products at eye level makes them sell faster than cheaper but less visible competitors.) 3. 答案:impulse buying. (第2段第1 句:At a recent conference on the simulation of adaptive behaviour in Rome, Zeeshan- ul- hassan Usmani, a computer scientist from the Florida Institute of Technology, described a new way to increase impulse buying using this phenomenon.) 4. 答案:other (tempting) goods/things/products. (第2段第2 句:Supermarkets already encourage shoppers to buy things they did not realise they wanted: for instance, by placing everyday items such as milk and eggs at the back of the store, forcing shoppers to walk past other tempting goods to reach them.) 5. 答案:screen. (第3段第4 行:As a customer walks past a shelf of goods, a screen on the shelf tells him how many people currently in the shop have chosen that particular product. If the number is high, he is more likely to select it too.) 6. 答案:discounts. (第4段第第1句:Mr Usmanis swarm- moves model appeals to supermarkets because it increases sales without the need to give people discounts.) 7. 答案:NO. (第4段第3、4 句:The model has not yet been tested widely in the real world, mainly because radio frequency identification technology is new and has only been installed experimentally in some supermarkets. But Mr Usmani says that both Wal- Mart in America an Tesco in Britain are interestd in his workd, and testing will get under way in the spring. 短语 get under way的意思是开始进行,在Wal-Mart的试验要等到春天才开始) 8. 答案:NOT GIVEN. (在文中没有提及该信息) 9. 答案:YES。 (第5段第3 句:The reseachers found that when people could see the songs ranked by how many times they have been downloaded, they followed the crowd.) 10. 答案:NO。 (第5段最后两句:When the songs are not ordered by rank, but the number of times they had been downloaded was displayed, the effect of social influence was still there but was less pronounced. People thus follow the herd when it is easy for them to do so. pronounced 的词义是显著的、明显的) 11. 答案:YES。 (第6段第1 句:In Japan a chain of convenience shops called RanKing RanQueen has been ordering its products according to sales data from department stores and research companies.) 12. 答案:YES。 (最后一段最后一句:Even in the privacy of your home, you can still be part of the swarm. home应该算是everyday life的一部分
雅思词汇:国外生活不能少的商店
雅思写作常用句套及细节词汇
每日雅思词汇:平板电脑
雅思阅读认知词汇整理(下)
每日雅思词汇:H7N9禽流感
每日雅思词汇:“胖”的亲戚词汇
雅思词汇:各式各样的人物性格
每日雅思词汇:医院里的医生们
每日雅思词汇:西餐餐具
英语字汇量爆炸式增长手册—— N 3
每日雅思词汇:高矮胖瘦怎么说
每日雅思词汇:face的相关表达
每日雅思词汇:好吃的蘑菇家族
雅思考试词汇:标点符号及其他常用符号
英语字汇量爆炸式增长手册—— N 1
看影视记雅思核心单词:blood type 血型
每日雅思词汇:药品说明书上的词汇
每日雅思词汇:环境问题
每日雅思词汇:九一八事变
雅思词汇:亲朋满堂
每日雅思词汇:前缀记单词
每日雅思词汇:美味甜点 清凉一夏
每日雅思词汇:不可直译的英文
每日雅思词汇:眉目传情
雅思听力考试必备的十个场景及词汇
每日雅思词汇:各种颜色的说法
雅思词汇:"keep"的常用搭配
英语字汇量爆炸式增长手册—— N 2
雅思阅读认知词汇整理(上)
每日雅思词汇:各路英雄 谁是你的最爱?
| 不限 |
| 英语教案 |
| 英语课件 |
| 英语试题 |
| 不限 |
| 不限 |
| 上册 |
| 下册 |
| 不限 |