第1课 服务电话 - 9

第1课：打电话之服务电话 - 9

预约服务

【对话1：打电话预约房间（接受预约）】

Hello, reservation desk. How can I help you?
I’d like to book a room.
What kind of room would you like, Ma’am? We got single rooms, double rooms, standard rooms, suites and deluxe suites.
What’s the rate for a standard room?
$79 a night.
I’d like a standard room.
What date would you check in, Ma’am?
December 23rd, please.
How long do you plan to stay?
4 days.
Could you give me your name and phone number?
Nancy Brown. My phone number’s 709 678 5634.
Thanks. What time will you arrive?
Around 3pm.
Very good. Your reservation confirmation number is NB13579. Thank you for booking in our hotel. Can I help you with anything else today?
No, that’s it. Thank you very much. Bye-bye.

您好。预约服务。我能为您做什么？
我想要订一个房间。
您需要什么样的房间，女士？我们有单人间，双人间，标准间，套间和豪华套间。
标准间的价格是多少？
79美元每晚。
我想订一个标准间。
请问您几号入住？
12月23日。
您计划住几天？
4天。
能告诉我您的名字和电话号码吗？
Nancy Brown。我的电话是7096785643。
谢谢。您会在几点到达？
大概下午3点。
好的。您的预约确认号码是NB13579。谢谢您选择我们的旅馆。还有什么其他事我可以帮您吗？
没有了。谢谢。再见。