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电话用语

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A: Good morning. United Airline.

B: Hello. I'd like to speak to Mr. Reynolds.

A: I'm sorry he's not in right now. Would you like to leave a message?

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A: May I help you? Bank of America.

B: I'm trying to contact a friend Fred Ashley.

A: Just a moment. I'm afraid we have no one by that name, sir.

B: I see. Thank you.

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A: Alitalia Airlines, sir.

B: Extension 5578, please.

A: One moment, please.

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A: This is Dr. Wood's office.

B: Is this 792-3021?

A: No, this is 792-3025

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A: Could you connect me with the reservation office?

B: Hold the line a minute, I'll connect you.

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