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请问您的订单号是多少

这篇《购物英语口语对话：请问您的订单号是多少》，是查字典特地为大家整理的，希望对大家有所帮助！

Lily：

Hello, Customer Service.

你好，客服中心。

John：

Hello. I bought the book "Home" from your website, but it misses some pages.

你好，我从你们网站买了一本《家》，但是页码不全。

Lily：

Could you tell me your order number?

请问您的订单号是多少？

John：

4-4-9-8-3-2-6-7-6.

四四九八三二六七六。

Lily：

OK, the title of the book is "Home", right? All the copies of this book have already been sold, but we can still offer you a refund.

哦，是《家》对吗？这本书已经卖完了，不过我们可以给您安排退货。

John：

Alright, how can I get the refund?

好，怎么退呢？

Lily：

A staff member will come to your house to issue you the refund, as soon as it's possible.

我们的工作人员会尽快上门给您退货。

John：

OK. When exactly can I expect your staff member to arrive?

好的。大概什么时候会来呢？

Lily：

There has been a large amount of orders recently, so it might take a few days. But we will try to make it within three days.

因为最近订单很多，所以可能需要几天时间。不过我们尽量安排三天之内给您退货。

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