成为优秀员工的必备技能（3）

六大关键技能包括交流能力，信息技术，数字应用，提高知识水平和自身表现，解决问题，与人协作，今天我们要来了解一下这些能力。

PROBLEM-SOLVING

解决问题

Employers want you to use your initiative. They need you to be able to recognise problems and come up with solutions. It’s not about doing everything on your own - often it’s important to know when to ask for help!

雇主希望你能采取主动。他们需要你能够发现问题，并找到解答方法。这并不表示一切都要靠自己来做——往往知道在什么时候请求帮助很重要!

Examples of problem-solving

解决问题的例子

identifying problems and coming up with different solutions 发现问题并提出不同的解决方法

planning and testing different options 计划、测试不同方案

checking whether solutions have worked 测试解决办法是否有效

reviewing approaches to tackling problems评估解决问题的方法

WORKING WITH OTHERS

团队协作

Teamwork - working with other people is vital to business success. You should be happy and confident about working with other people. This skill is useful not only at work, but in school and at home too!

团队协作——这对企业成功来说至关重要。你应该对和别人一起工作感到愉快、自信。这个技能不但在工作中，而且在学校、家庭中同样有用!

Examples of working with others

团队协作的例子

working with others, one-to-one and in groups 一对一，或是在小组中工作

deciding what you want to achieve 确定自己的目标

making a plan and working with others to achieve your aims 制定计划，而且和他人一起实现你的目标

discussing and agreeing improvements 讨论要如何改进，并且达成一致

IMPROVING LEARNING AND PERFORMANCE

提高知识水平和自身表现

Every time you learn something new - from programming the video to rewiring a plug - you are improving your performance and learning. Because we live in a world where newer, faster and often more complicated ways of doing things arrive all the time, employers value employees who can learn new skills or acquire new knowledge.

每次你学习某样新东西——不论是编辑视频还是给插头重接电线——你都在提高知识水平和自身表现。因为我们所生活的世界里永远在不断地出现更新、更快而且经常是更为复杂的办事方式，雇主看重那些能够学习新技能或掌握新知识的员工。

Examples of improving learning and performance

提高知识水平和自身表现的例子

setting goals and targets for improvement 设定进步的目标和指标

planning how you will achieve your targets 计划如何实现你的目标

getting support and feedback from others 获得他人的支持和反馈

reviewing your progress 回顾取得的进步

collecting evidence of your achievements 收集目标完成的证据