消协:房屋、车类消费者投诉增加
Complaints about housing, cars on rise
"Though the number of consumer complaints has declined in the first six months year on year, the number of complaints about houses and automobiles are rising, and they are getting more complicated," Wu Gaohan, deputy secretary-general of All China Association of Consumers, said.
Brokers for real estate projects have been known to over exaggerate the products on offer, leaving purchasers angry and disappointed when they discover the house they have bought is of low construction quality.
Other complaints include poor property management services, contract violations and instances where the release of property ownership certificates have been postponed.
Moreover, instances of extreme hyperbole and fraud in television advertisements have been uncovered, some involving high-profile celebrities who have acted as the product's spokespersons.
In March, crosstalk performer Guo Degang was involved in a scandal when a weight-loss tea he promoted was found to be ineffective.
Wu made the remarks yesterday during the official launch of "Good Faith Prospering Commerce Publicity Month", a national campaign involving 15 ministerial-level departments.
Events promoting "good faith commerce" will be held starting from next week, including a high-level forum in Shanghai on Tuesday, and a press conference on September 13 on the progress made in credit system construction among different industries.
To furtherstrike at commercial swindle and defend customer rights, the ministries, headed by the Ministry of Commerce, have established an anti-commercial fraud website: www.antifraud.gov.cn.
"All consumers who feel cheated can submit their complaints on the website, and we will transfer the information to the relevant government departments, or provide necessary legal suggestions," an official with the commerce ministry, said.
Departments involved must respond to complaints within 10 days.
双语资讯
(China Daily) 据消费者权益保护相关人士介绍,有关房屋、汽车、电脑、通讯产品及服务的投诉呈上升趋势。
全国消费者协会副秘书长武高汉说:“尽管今年上半年的消费者投诉总量与去年同期相比有所下降,但有关房屋及汽车的投诉量不断上升,而且情况日趋复杂。”
据消费者投诉,房地产经纪人过分夸大待售房产的品质,而购房者却发现所购房屋的质量很差,因此感到气愤和失望。
房屋类投诉还包括物业管理服务差、合同违约及房产证迟迟办理不下来。
此外,过度夸大产品功效及虚假的电视广告遭到投诉,其中有些广告甚至是名人代言。
今年3月,相声演员郭德纲身陷“假广告”风波,他代言的一种减肥茶被证明毫无功效。
武高汉在昨天的“诚信兴商宣传月”启动仪式上发表了此番讲话,该项全国性的活动由15个部级单位联合开展。
“诚信兴商宣传月”系列活动将于下周启动,并将于周二在上海举办一个高层论坛。此外,有关行业诚信体制建设进展的资讯发布会将于9月13日召开。
为了进一步打击商贸活动中的欺骗行为及保护消费者权益,以商务部为首的各部委联合建立了反商业欺诈网站“中国反商业欺诈网” 商务部的一名官员说:“觉得受到欺骗的消费者可以在网上提交投诉,我们会把信息转给相关部门,或提供必要的法律建议。”
相关部门必须在十天内对消费者的投诉进行反馈。
国内英语资讯:Top political advisor meets with media representatives across Taiwan Strait
国内英语资讯:Commentary: U.S. move on Taiwan question puts China-U.S. ties in jeopardy
游客太多不堪重负 荷兰不再推广旅游
国内英语资讯:Chinas 2nd Import Expo attracts over 250 Fortune 500 companies, industry leaders
国内英语资讯:Senior official stresses responsibilities to maintain stability in border areas
大学老师怎么看待慢学生?
国内英语资讯:Chinas Sichuan to offer quake early warning services by year-end
体坛英语资讯:Ajax beat Tottenham 1-0 in first leg of Champions League semifinal
我的朋友黛西
国内英语资讯:Chinese vice premier arrives in Washington for 11th round of China-U.S. trade consultations
Love From My Mother 妈妈的爱
国际英语资讯:UN holds first habitat assembly to address global urbanization challenges
国际英语资讯:Donald Tusk to meet with EU leaders on May 28 on new leadership
体坛英语资讯:Valverde: Barca not obliged to win Champions League, but it is a dream
国际英语资讯:Qualcomm teams up with Chinas Lenovo to unveil first 5G PC
体坛英语资讯:Guangzhous Talisca out for at least three weeks
国际英语资讯:UN says Yemeni Houthi rebels to withdraw from Hodeidahs key ports in 4 days
国内英语资讯:Efforts needed to make military ties stabilizer for China-U.S. relationship: spokesperson
国际英语资讯:Putin says Russia to continue boosting defense potential
体坛英语资讯:ATP World Tour 250 Zhuhai Championships to be held in September
国内英语资讯:Premier Li underlines tax cuts to benefit enterprises, boost market vitality
国际英语资讯:British PM backs cut in tuition fees as part of shake-up of post-18 education
国际英语资讯:Indias Modi to hold bilateral meetings with visiting leaders after swearing-in
国内英语资讯:2019 China Brand Day marked in Shanghai
体坛英语资讯:Monaco win relegation battle, PSG welcome trophy with four-goal rout
体坛英语资讯:China win 2 golds on day 1 of FINA diving World Series in London
地球未来很“凄惨”?100万个物种正遭受灭绝威胁
国际英语资讯:Japans IHI plans to beef up product safety after faulty jet engine inspections
体坛英语资讯:Six host cities for Womens Volleyball Olympic Qualifiers confirmed
国际英语资讯:Pompeo, Brazilian FM talk over phone on ties, Venezuela
不限 |
英语教案 |
英语课件 |
英语试题 |
不限 |
不限 |
上册 |
下册 |
不限 |