An online shopper has been left dumbfounded after a parcel he ordered was left wedged in his gutter - 20ft above his front door - by a bungling delivery company.
一个英国人在网购后被笨手笨脚的快递公司给惊呆了。他发现自己的包裹竟然卡在了屋檐上的排水沟里,比门还要高上20英尺。
A driver from courier firm myHermes left a note for Benjamin Ward, 24, of Hove, East Sussex that read: 'Today I called to deliver your parcel. Stuck on the roof - sorry'.
这名myHermes快递公司的快递员给住在东苏塞克斯霍夫的24岁的本杰明·沃德留了张便条,上面写着“今天我已电话通知您您的包裹到了。包裹卡在屋顶上了,对不起”。
The confused customer, who has no idea how it got there, alerted the company on Twitter and his pictures chronicling the incident have gone viral.
沃德很奇怪包裹好好地怎么会跑到屋顶上去,于是在推特上投诉了快递公司,他将这件事拍了下来,他的这些照片在网上转疯了。
Mr Ward said: 'I laughed. It is just ridiculous. I think he must have been trying to lob it over the house.
沃德说:“我都笑了。这太搞笑了。我猜他当时肯定是想把包裹给扔到家门口去。”
'It was more funny than anything else so I don't really want to make a big deal of it. They sent him back to get it down with a ladder and say sorry. It was super awkward.'
“这件事实在是太搞笑了,所以我不想追究下去了。公司后来把他叫了回来,拿梯子把包裹取了下来并给我道了歉。真是太尴尬了。”
A MyHermes spokesperson said: 'This is unacceptable. We would like to apologise once again for the inconvenience this has caused.'
MyHermes快递公司的发言人表示:“我们不认可这种行为。我们要为这件事所造成的不便再次道歉。”
After his initial tweet Mr Ward was flooded with messages asking what had happened but he admitted he had no idea.
发了第一条推特后,沃德就不断收到留言询问事情的来龙去脉,但他表示自己也是一头雾水。
He tweeted: 'Ridiculous isn't it. I have no idea! Shows what happens to our parcels though! I need a ladder'.
他在推特上写道:“很搞笑吧。我也不知道怎么回事!只知道我的包裹跑到屋顶上去了!我需要一个梯子。”
He added: 'Trying to throw it over the house I think!
他还说道:“我觉得快递员当时肯定是想把包裹扔过去!”
But despite the poor service he has said he would feel 'horrendously awkward' if the delivery worker lost their job over the incident.
不过虽然服务有点差,他表示如果快递员因此丢了工作,他会感到“非常地不好意思”。
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