Directions: Write a letter of complaint according to the following situation: You and your friend went to buy souvenirs, but the assistant refused your request of removing the dust from some of the bronze statues and murmured that your friend is foolish. You ask the manager to look into this unsatisfactory state of affairs.
Write your letter in no less than 150 words. Do not sign your own name at the end of the letter; use Zhang Yu instead. You do not need to write the address.
A Letter of Complaint
November 23, 2007
Dear Manager,
Much to my regret, I write this to place a complaint against one of your shop-assistants concerning bad service in the course of our shopping yesterday.
Yesterday at about ten oclock in the morning, my husband, a lady friend of ours and I, came to your shop with the intention of buying some souvenirs. One of your shop-assistants, whose badge number was 15 if I got it right, was asked to remove the dust from some of the bronze statues in order that our friend might have a good look at these objects before making up her mind to buy. Under such a suitation, it was the assistants duty either to do what she was asked to do or to explain why she was unable to comply with such a request.
Instead of attending to her duty and acting in a polite manner, the assistant turned a deaf ear to our request and walked away murmuring in a sarcastic manner that our friend was foolish in asking for the removal of the dust. Great was our embarrassment in such an awkward situation.
We ask you to look into this unsatisfactory state of affairs and to take steps to prevent a similar recurrnce of such offensive behavior in future. The lady in question is from New Zealand and it would be a pity if she should form an unfavorable impression of the service in this city.
Yours Respectfully,
Zhang Yu
十大记词方法连载(九)
大学英语四级高频词汇及考点2
英语四六级词汇练习及解析5
九年级英语上完成句子专项练习
英语四六级词汇练习及解析4
690个英语四级高频词汇
名词考向分析与考点训练
高中英语词汇测试试卷(四)
高中重点英语词组复习一
高中英语常用词汇 blame scold
英语四六级词汇练习及解析1
高中重点英语词组复习三
高中英语易混易错词汇70组小总结
大学英语四级考试常见词汇分享4
高中英语词汇测试试卷(一)
高中英语常用词汇 be pleased with
2011年英语四级考试高频词汇分享2
英语语法大全整本收录(三) 代词
高中英语常用词汇 beat strike hit
大学英语四级考试常见词汇分享6
高中英语常用词汇 be to do sth
大学英语四级高频词汇及考点3
英语语法大全整本收录(六)动名词
2011年英语四级考试高频词汇分享1
十大记词方法连载(四)
十大记词方法连载(五)
英语六级词汇(新大纲)
击重点句式链接中考考点(一)
十大记词方法连载(六)
九年级英语宾语从句专项练习
不限 |
英语教案 |
英语课件 |
英语试题 |
不限 |
不限 |
上册 |
下册 |
不限 |