(2)列举图书馆存在的问题 (3)希望能够得到改进 September, 11 Dear President, I am a sophomore with the Department of Law. My name is Wang Ming. I am writing to you today to intimate you with something undesirable that I have found in the University Library. You may or may not realize how much our library, the landmark of our university or even of our town, weighs in our minds. It is a place we are most proud of and where we like to spend most of our time. In such an honorable place we have noticed recently some phenomena which hurt our eye. Some seats in the reading rooms are permanently reserved vacant seats, that is, some students occupy some seats they never come to use. What a terrible waste of valuable resource! Some other students are too noisy, talking among themselves, leaving mobile phone beeping anytime. And some library staff is ill-mannered and rude and not helpful most of time. These and other undesirable things have already done damage to the fame of our university and caused a lot of inconvenience to the users. Dear President, we hope that something can be done to change and reverse the current situation. Let our cozy, comfortable, quiet, effective library come back. Best wishes Yours sincerely,Wang Ming 真题投诉信和申诉信 Sample 2 申诉信 Dear Mr. Smith, Your printing quality is excellent, but delivery is not. We expect our printing orders to be on time. Recently, our orders have been delivered to us from two to five days later than the time promised. This practice has got to stop. We have been maintaining a mutual rewarding relationship. We receive outstanding service coupled with creativity. For instance, with the widget promotion you helped to develop the color theme for our marketing program and we appreciated that greatly. In return for your quality work, we have given all our business to you. Now that relationship is in jeopardy because of your untimely delivery of printing orders. We know you can meet the deadlines. Your action of getting our printing requirements to us on time is greatly appreciated. Sincerely, Li Ming 分析:以上是Gloryfield Furniture Manufacturing Inc. 写给Smith Steven Printing Company 的申诉信, 信中提到Smith Steven Printing Company经常延误送货时间而给Gloryfield Furniture Manufacturing Inc.带来损失。最后,Gloryfield Furniture 希望对方以后能够准时交货。 Sample 3 投诉信 Dear Customer Service Department, Thank you for sending the above mentioned merchandise promptly. However, the merchandise No. 00712433, Model Name: Anta Sport, received on January 23rd, 2005, was found defective. The merchandise mentioned above was fading. Based on the merchandise quality report given by your company, the sneaker is fade proof; and it is manufactured under strict quality control. Moreover, the sales agreement has clearly stated that any unsatisfactory transaction can be resolved in the way of exchanging the merchandise or refunding. As the merchandises are the most demanded in the market and for the sake of our mutual benefit, your prompt actions are appreciated. I am looking forward to your reply. Enclosed are copies of invoice and delivery order for your reference. Yours truly, Li Ming
英语语法:anyone/any one;no one/none;every/each的区别
英语语法:both, either, neither, all, any, none的区别
英语语法:人称代词的用法
过去进行时语法知识要点
英语语法:物主代词
英语语法:人称代词之主、宾格的替换
many,old 和 far的区别
英语语法:代词的指代问题
英语语法:none, few, some, any, one, ones的区别
用形容词表示类别和整体
英语语法:as + 形容词或副词原级 + as
以-ly结尾的形容词
英语语法:比较级形容词或副词 + than
形容词和副词速记口诀
英语语法:every , no, all, both, neither, nor的区别
冠词用法的速记口诀
英语语法:零冠词的用法
现在进行时语法知识点
英语语法:双重所有格
一般过去时的语法知识要点
现在进行时语法知识要点
英语语法:冠词的位置
一般将来时语法应用知识
英语语法:副词及其基本用法
英语语法:并列人称代词的排列顺序
英语语法:数词的应用
few, little, a few, a little的区别
英语中可修饰比较级的词有哪些
一般现在时的语法应用
英语语法:代词比较辩异 one,that 和it
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