In an attempt to improve the overall performance of clerical workers, many companies have introduced computerized performance monitoring and control systems that record and report a workers computer-driven activities. However,at least one study has shown that such monitoring may not be having the desired effect.In the study, researchers asked monitored clerical workers and their supervisors how assessments of productivity affected supervisors ratings of workers performance. In contrast to unmonitored workers doing the same work, who without exception identified the most important element in their jobs as customer service, the monitored workers and their supervisors all responded that productivity was the critical factor in assigning ratings. This finding suggested that there should have been a strong correlation between a monitored workers productivity and the overall rating the worker received. However, measures of the relationship between overall rating and individual element of performance clearly supported the conclusion that supervisors gave considerable weight to criteria such as attendance accuracy, and indications of customer satisfaction.
It is possible that productivity may be a hygiene factor, that is, if it is too low, it will hurt the overall rating. But the evidence suggests that beyond the point at which productivity becomes good enough, higher productivity perse is unlikely to improve a rating.
1.According to the passage, which of the following seemed to be TRUE before the final results of the study were known?
A. Workers with the highest productivity would also be the most accurate.
B. Workers who initially achieved high productivity ratings would continue to do so consistently.
C. The highest performance ratings would be achieved by workers withthe highest productivity.
D. Supervisors who claimed to value productivity would place equal value on customer satisfaction.
2. It can be inferred that the author discusses unmonitored workersprimarily to_________.
A.provide evidence of an inappropriate use of CPMCS
B.illustrate the effect that CPMCS may have on workers ratings
C.provide a case in which monitoring might be effective
D.emphasize the effect that CPMCS may have on workers perceptions of their jobs
3. We can learn from the first paragraph that __________.
A. ratings of productivity correlated highly with other ratings
B. electronic monitoring greatly increased productivity
C. most supervisors based overall ratings of performance on measures of productivity alone
D. overall ratings of performance correlated more highly with measures of productivity than the researchers expected
4. According to the passage, a hygiene factor is an aspect of a workers performance that________.
A. has no effect on the rating of a workers performance
B. is so basic to performance that it is assumed to be adequate for all workers
C. has given less importance than it deserves in rating a workers performance
D. is important primarily because of the effect it has on a workers rating
5. The primary purpose of the passage is to_________.
A. make a study of the use of a particular method
B. recommend a course of action
C. resolve a difference of opinion
D. suggest an alternative approach
1.D 是非题。根据第一段最后一句及主题可以推断出正确选择。
2.D 事实引申题。根据第一段第三,四句可以得出正确答案。
3.A 细节理解题。根据第一段最后一句导出。
4.B 细节题。根据是最后一段。
5.A 主旨题。本文作者的主要目的是对使用计算机操作监控系统的反馈和研究。
初三英语话题作文:预测范文19学校生活
初三英语话题作文:预测范文27人际关系
初三英语作文:我的春节
初三英语作文:My Home Town
初三英语作文:我爱我的家
初三英语写作专练:Announcement/Notice
初三英语作文范例:我们的班会
初三英语作文:启事
中考英语作文:Asking the Way问路
初三英语作文:语文教师
初三英语范文:A young idler,an old beggar
初三英语话题作文:预测范文18为什么学习
初三英语作文范例:树为什么重要
初三英语作文:Talking about Having Sports
初三英语话题作文:预测范文34天气
初三英语作文范例:英语回信
初三英语范文:The Magic Shell
初三英语作文:My Classmate
初三英语作文范例:温泉让我得到休息
初三英语作文范例:上海的变化
初三英语话题作文:预测范文17大地震
初三英语话题作文:预测范文9朋友
初三英语话题作文:预测范文10同学
初三英语10篇书面表达专项练习:关键词家教
初三英语10篇书面表达专项练习:关键词压力
初三英语作文范文:关于兴建造纸厂
初三英语作文范例:编对话(2)
初三英语范文:Weekends
初三英语范文:Mailing a Letter
初三英语作文:A Trip
| 不限 |
| 英语教案 |
| 英语课件 |
| 英语试题 |
| 不限 |
| 不限 |
| 上册 |
| 下册 |
| 不限 |