53. If one focuses on systems such as financial services and telecommunications, where
emerging technologies have the greatest impact, one sees increasing user-friendliness.
However, in other systems―public and private alike―inefficiencies, roadblocks, and
other unfriendly features still abound. One such example is the U.S. health-care
delivery system.
To a large extent, the user-unfriendly nature of health-care delivery stems from its
close tie to the insurance industry. Service providers and suppliers inflate prices,
knowing that insurance companies can well afford to pay by passing on inflated costs to
the insured. Hospital patients are often discharged prematurely merely because
insurance fails to cover in-patient care beyond a certain amount or duration. In the
extreme, patients are sometimes falsely informed that they are well or cured, just so that
the facility can make room for insured patients. Insurance providers reject claims and
coverage intentionally and in bad faith when the insured has suffered or is statistically
likely to suffer from a terminal or other long-term and costly―illness. Insurance
companies also impose extreme coverage exceptions for pre-existing conditions. Both
tactics are designed, of course, to maximize insurance company profits at the expense of
the systems user. Finally, new medical technologies that provide more effective
diagnosis and treatment are often accessible only to the select few who can afford the
most comprehensive insurance coverage.
The consequences of these user-unfriendly features can be grave indeed for the
individual, since this system relates directly to a persons physical well-being and very
life. For example, when a claim or coverage is wrongfully denied, lacking financial
resources to enforce their rights, an individual customer has little practical recourse. The
end result is to render health care inaccessible to the very individuals who need it most.
These user-unfriendly features can be deleterious on a societal scale as well. An
unhealthy populace is an unproductive one. Also, increased health-care costs place an
undue burden on bread-winning adults who feel the squeeze of caring for aging parents
and for children. Finally, these features foster a pervasive distrust of government, big
business, and bureaucracy.
In sum, todays point-and-click paradigm inaccurately portrays the actual
functionality of many systems, including our health-care delivery system, which is well-
entrenched in self-interest and insensitivity to the needs of its users.
2013届中考英语模拟试卷(2)
五年级英语下册unit4 An English friend课件
小学六年级英语复习课件 句型练习
五年级英语下册unit5 Review and check课件1
人教新课标小学五年级英语课件 我太想去迪斯尼了
牛津六年级英语上册课件Unit3 It was there
五年级英语下册Unit4 An English friend课件
五年级英语下册课件unit4 An English friend(3)
人教PEP六年级英语下册总复习课件1
七年级英语上册课件Unit8 When is your birthday?
牛津五年级英语下册unit3 Hobbies课件1
人教版六年级英语下册单词和词组期末复习课件
五年级英语下册unit9 The English Club课件1
小学五年级英语下册课件unit6 A PE lesson
七年级英语上册课件unit3 Language in use
小学五年级英语课件 白雪公主
牛津版六年级英语下册unit5 The seasons课件
五年级英语下册Unit9 The English Club课件4
牛津版五年级英语下册unit3 Hobbies课件2
七年级英语上册课件Unit10 Can you play the guitar
初一英语上册Unit2 Is this your pencil课件
牛津小学六年级英语unit5 The seasons课件
五年级英语下册Unit9 The English Club课件3
人教新课标小学五年级英语课件 名词复数不规则变化
牛津版五年级英语下册unit3 Hobbies课件1
人教新课标小学五年级英语课件 表达自己近来的感受
牛津版六年级英语课件Unit5 0n the farm第一课时
2013届山东省新泰市中考英语模拟试题及答案
牛津版六年级英语上册unit5 On the farm课件(1)
五年级英语Unit1 Do you like young animals lesson6课件
| 不限 |
| 英语教案 |
| 英语课件 |
| 英语试题 |
| 不限 |
| 不限 |
| 上册 |
| 下册 |
| 不限 |