53. If one focuses on systems such as financial services and telecommunications, where
emerging technologies have the greatest impact, one sees increasing user-friendliness.
However, in other systems―public and private alike―inefficiencies, roadblocks, and
other unfriendly features still abound. One such example is the U.S. health-care
delivery system.
To a large extent, the user-unfriendly nature of health-care delivery stems from its
close tie to the insurance industry. Service providers and suppliers inflate prices,
knowing that insurance companies can well afford to pay by passing on inflated costs to
the insured. Hospital patients are often discharged prematurely merely because
insurance fails to cover in-patient care beyond a certain amount or duration. In the
extreme, patients are sometimes falsely informed that they are well or cured, just so that
the facility can make room for insured patients. Insurance providers reject claims and
coverage intentionally and in bad faith when the insured has suffered or is statistically
likely to suffer from a terminal or other long-term and costly―illness. Insurance
companies also impose extreme coverage exceptions for pre-existing conditions. Both
tactics are designed, of course, to maximize insurance company profits at the expense of
the systems user. Finally, new medical technologies that provide more effective
diagnosis and treatment are often accessible only to the select few who can afford the
most comprehensive insurance coverage.
The consequences of these user-unfriendly features can be grave indeed for the
individual, since this system relates directly to a persons physical well-being and very
life. For example, when a claim or coverage is wrongfully denied, lacking financial
resources to enforce their rights, an individual customer has little practical recourse. The
end result is to render health care inaccessible to the very individuals who need it most.
These user-unfriendly features can be deleterious on a societal scale as well. An
unhealthy populace is an unproductive one. Also, increased health-care costs place an
undue burden on bread-winning adults who feel the squeeze of caring for aging parents
and for children. Finally, these features foster a pervasive distrust of government, big
business, and bureaucracy.
In sum, todays point-and-click paradigm inaccurately portrays the actual
functionality of many systems, including our health-care delivery system, which is well-
entrenched in self-interest and insensitivity to the needs of its users.
求职男女如何在面试时使用平板电脑
超萌运输机 酷似大白鲸全球仅5架
体坛英语资讯:Enner Valencia leads Ecuador squad for friendly
亚马逊突然宣布进军3D打印对这个行业意味着什么
中国重男轻女到什么程度?
国航飞行员秀英语 逼疯美国空管
国际英语资讯:Million dollar solid gold toilet stolen from British palace
昆虫食品引发下一波饮食潮流
谎言重复一百遍,是不是自己也会信?
老外搞笑:当《西游记》遇上《小苹果》(中英混唱)
70年了,从《大闹天宫》到《霸王别姬》,有哪些电影值得珍藏?
百度研发自动驾驶车 对抗中国式路况
体坛英语资讯:Fluminense name Oliveira as new manager
美国加州遭罕见雷电袭击 1死13伤
体坛英语资讯:Shandong Luneng beat Shanghai SIPG to enter CFA Cup final
娱乐英语资讯:China Philharmonic Orchestra embraces new music season
国际英语资讯:African leaders pay tribute to late Zimbabwes Mugabe at state funeral in Harare
学会和解
天有不测风云 气候变化对企业有何风险
体坛英语资讯:Chinas Lin Dan labors to first round win at badminton worlds
12月13日被指完美连续日 美新人争相预定结婚登记
今夏最In自拍神棍 拍好照片无压力
最适合学外语的7部动画片,你看过几个?
棱镜门余波又起 苹果被曝留后门
不开心就狂吃?与你的童年经历有关!
英国4岁男孩念亡父 每日作画寄哀思
渣衣改造王: 教你一分钟变土为潮!
为什么瑞典男人有那么长的产假?
狗狗就算再温顺 也会羡慕嫉妒恨
老外退休后每天都做什么?
| 不限 |
| 英语教案 |
| 英语课件 |
| 英语试题 |
| 不限 |
| 不限 |
| 上册 |
| 下册 |
| 不限 |