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06考研英语冲刺12大主题经典范文 11

发布时间：2016-09-30 编辑：查字典英语网小编

Writing(2)

小作文

范文11：A Memo(备忘录)

To: the secretary

From: the manager

Xiao Zhang,

We have decided to refund the customer who had purchased a flawed product from our company. Please write a letter to him informing him of our decision and arrange for him to get the refund.

Since the quality of our product and service is vital to the well-being of our company, any complaint from our customers must be heeded immediately. You did a fine job by telling me duly. Thank you.

Manager Li

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