第1课 服务电话 - 12

第1课：打电话之服务电话 - 12

预约服务

【对话4：打电话为晚餐预定桌位（预定成功）】

Good afternoon. Reservation desk. What can I do for you?
Good afternoon. I’d like to book a table for tonight.
Okay. Could I have your name and your phone number, please?
Greg Smith. 712-890-2345.
Thank you. How many of you should we expect?
I need a table for seven or eight people.
No problem. I will reserve a table for 10. what time would you like your table?
About 8pm.
Very good. We’ll expect you then.
Thanks a lot.

下午好，这里是预约柜台。我能为您做什么？
下午好。我想为晚餐订桌位。
好的。您的名字和电话？
Greg Smith。7128902345.
谢谢。请问有几位客人？
我需要一个可以坐下7或8个人的桌子。
没问题。我会为您留一个10人桌。您大概几点到？
晚上8点左右。
好的。我们会准备好恭候您。
谢谢。

【对话5：打电话为晚餐预定桌位（桌位已满）】

Hello. This is the Palance Restaurant. Can I help you?
Hi. I’d like to make dinner reservation for 6:30.
I’m sorry. We’re completely booked for dinner tonight.
I understand. Thanks.

您好。Palance酒店。我能帮您吗？
你好。我想要定一个桌位，今晚6点半的。
非常抱歉，我们今晚所有的位置都定出去了。
我理解。谢谢。