《公司初级英语会话》可以作为提高商务英语水平的工具,尤其利于读者提高英语对话水平和对现代英语俚语的理解;它又能够展示商业管理的众多方面。
Listen to the dialogue between Project Manager HaiSports (PM) and Store Manager (SM)
PM: Customer service is going to be particularly important at our retail stores because they’ll be our public face.
SM: Sure. I’ve been putting the in-house training programme together with HR, sot it should be fine.
PM: what are you planning to do exactly?
SM: well all the shop floor staff will be coming in a week before the store actually opens.
PM: A week’s training? That is quite a lot, isn’t it?
SM: It’s only going to be for four days, for about four hours a day.
PM: And what is the focus going to be?
SM: Politeness, making sure they know exactly where everything is in the store.
PM: are you giving any training to the people answering the phones?
SM: Yes, we are doing a session on proper telephone manner as well.
PM: what about the staff uniforms? Have they arrived yet?
SM: NO. but they should be getting here any time now.
PM: It’s not just about the staff present themselves, either-it’s about how the store and all the stock are present too.
SM: that’s right. We’ll be covering all that in the training.
PM: OK, I’ve also got a copy of our refund policy for you to have a look at.
SM: Oh, thanks. What about loyalty schemes? Have you made any decisions on that?
PM: Yeah, we’re going to be handling out loyalty cards at the tills to any customer that wants one.
SM: And what does a loyalty card entitle you to?
PM: For every 2, 000 RMB you spend you get 150 RMB off your next purchase. That’s what we are launching with anyway.
SM: It sounds like a good idea to me.
国际英语资讯:Venezuela, EU agree to promote diplomatic contact at highest level
我给妈妈过生日
欧盟将对10余个域外国家开放边界 美国不在其中
我的铅笔盒
国际英语资讯:Leaders of EU, Germany to meet for talks over recovery fund
太阳公公剪指甲
小树洗澡
小学生日记一则
2020中超联赛将于7月25日开赛
国际英语资讯:Chinese envoy asks Security Council to push for global cease-fire
国际英语资讯:Trumps ex-national security adviser John Boltons memoir released
国际英语资讯:Face covering order issued in U.S. Texas to slow down COVID-19 spread
新年小日记
美国顶级传染病专家福奇呼吁人们戴口罩
国际英语资讯:Argentine authorities call for greater efforts from public to battle pandemic
国内英语资讯:Chan Kwok-ki sworn in as secretary general of Committee for Safeguarding National Security i
国内英语资讯:Political advisors discuss poverty alleviation in panel discussions
Google员工要求公司停止向警方出售技术
春游
国际英语资讯:Pakistani PM launches initiative to protect, promote national parks
国内英语资讯:China firmly opposes Britains citizenship offer to Hong Kong residents: embassy
Trumps enemies are scrubs 小人物
国际英语资讯:Egypt receives 313 tourists from Switzerland, Belarus amid flight resumption
蚕宝宝
国际英语资讯:Iranian parliaments commission approves plan to suspend implementation of Additional Proto
体坛英语资讯:Premier League to resume contact training
C位出道,用英语怎么说?
秋天的校园
英国成首选留学目的地
国际英语资讯:Singapore to hold general election on July 10: PM
不限 |
英语教案 |
英语课件 |
英语试题 |
不限 |
不限 |
上册 |
下册 |
不限 |