日常办公室用语-电话用语的常用口语：外企白领英语口语Unit 03(3)

电话用语

Making a Phone Call

您好，XX公司。您有什么事?

XX Company.Can I help you?

A: ABC Company.Can I help you?

B: Yes,Mr.Lee,please.

我是XX公司的XX。

This is XX of XX company.

A: Hello,this is Sophie of P&G.

B: Yes,how may I help you?

请问XX在吗?/我找XX。

May I speak to XX?

A: May I speak to Ms.Austin?

B: Sorry,shes at lunch.

留言

leave a message

A: He isnt here now,would you like to leave a message?

B: Please tell him to give me a call.

转告

take a message

A: The manager is at the meeting,can I take a message?

B: Please tell him Tom called.

请问您怎么称呼?

Who shall I say is calling?

=May I have your name?

=Whos calling,please?

A: Who shall I say is calling?

B: James Henry,from London.

接电话

get the phone

A: Im busy now.Can someone get the phone?

B: OK.I got it!

接通…的电话

put sb.on

A: Could you put him on?

B: One moment,please.

为…接通电话

put sb. through

A: Would you put me through?

B: OK,Ill get you the person in charge.

请不要挂断。

hang on =hold on

A: Hang on please.Ive asked him to receive the call.

B: Sure,thank you.

他正在接电话。

He is on the phone.

=He is on the other line.

A: May I speak to Mr.Ding?

B: He is on the phone now.

过一会儿打过来

call back later

A: Im in the middle of something.Could you call back later?

B: No problem,Ill call you this afternoon.

请给我回电话。

call me back

A: Could you have her call me back please?

B: OK,Ill let her know.

请转分机8096。

Extension 8096,please.

A: Extension 8096,please.

B: One moment while I connect you.

挂断电话

hang up the phone =get off the phone

A: Tell him to come tomorrow.

B: He has just hung up the phone.

电话会议

telephone conference

A: There is a telephone conference you need to attend this afternoon.

B: I got it,thanks!

打国际长途

make/place an international call

=call overseas

A: Id like to make an international call.

B: Whats the number?

对方付费电话

collect call

A: I need to make a collect call.

B: Just one second,I will connect you.

您太太的电话。

Its your wife calling.

=Your wife is on the phone.

A: Its your wife calling.

B: Please tell her Ill be right with her.

您的电话

There is a call for you.

=You have a call.

A: Mr.Smith,there is a call for you.

B: Thank you.Ill take it here.

打电话求援

call for help/assistance

A: It seems we should call for help.

B: Yes,tell them to hurry.

稍等。

Just a moment. =Hold on,please.

A: Hello,thank you for calling Mail Company.This is Adam speaking,how may I help you?

B: Hello,I would like to speak to your manager of human resources,please.

A: Just a moment,Ill check to see if she is at her desk.May I tell her who is calling?

B: This is Catherine from Pingan Insurance.Im calling in regards to our meeting next Monday.

(电话)联系上…

get hold of sb.= get in touch with sb.

A:Hello,Bill, Daisy speaking.What can I do for you?

B: Hello,Miss Daisy.So glad to get hold of you.

I have an unexpected department meeting next Monday.

Is there any possibility we can move our appointment for that day to Thursday?

我想电话确认。

Im calling to confirm/check again.

A: Hello.This is Emma.Who is calling please?

B: This is Adam of Mail Company.

Im calling to confirm whether you are still available for the reception held by our company next Monday.

我打电话是想…

Im calling to...

A: Good afternoon,Mr.Joseph.This is Amy of Mail Company.

Im calling to see if its possible for you to meet me sometime tomorrow.

B: Ok,would it be convenient for you to come in at 10 a.m.?

我没听清。

I didnt quite catch that.

A: Im sorry,I didnt quite catch that,could you please repeat the number?

B: No problem,my office number is 82793796.