如今可是个商业发达的时代,但凡与国外公司有业务联系,就会有国际电话打到办公室里。那么,怎样得体优雅的转接电话、帮助树立公司的良好形象呢?给大家来几段对话实例,多加模仿和练习,功夫自然就有了。
O=Operator, C=Chinese
O: Is this the Silver Star Trading Company?
C: Yes, it is.
O: This is the overseas telephone operator in the United States. We have a call for Mr. John Wang in the International Finance Department from a Mr. Robert of ABC Company in New York.
C: From whom?
O: From a Mr. Robert of ABC Company in New York.
C: Thank you. Just hold the line, please.
Several seconds later...
C: Hello. I'm sorry but Mr. Wang is in a conference right now.
O: Oh, is that right? When will he be free?
C: Well, he'll be free around four o'clock.
O: I see. Just a minute, please.
Several seconds later...
O: Hello. How about Mr. Peter Chen, then?
C: Yes, he's here. One moment, please.
Several seconds later...
Peter Chen: Hello. This is Peter Chen speaking.
O: Oh, Mr. Chen? Will you hold the line, please?
Several seconds later...
O: Thank you for waiting. Mr. Robert is on the line. Go ahead, please.
Peter Chen: Thank you.
3米立方体小屋:蜗居新选择
闹眼睛:这裙子到底啥颜色?
手上的动物园:艺术家徒手拟物 神情兼备栩栩如生[1]
职场中应提防的6类同事及应对之策[1]
英国单亲家庭比例高居西欧之首
普京2017新日历亮相:抱小猫孩子大秀温情(组图)
伊丽莎白女王成为在世最长寿的君主
比尔·盖茨:不会外语很逊
“习大大之路”改变中国旅游业[1]
研究:手指长度透露人的性格和才干
日本发明裙底会发光的短裙[1]
2017年时装新趋势[1]
2017两会代表精彩语录之二
艾玛·沃森将出演真人版《美女与野兽》
打造明星衣柜:这5件衣饰一定要舍得花钱
全球首艘女性豪华游艇问世(组图)[1]
新晋洗脑神曲PPAP,你听过了吗?
土豪的世界:全球富豪专机大起底[1]
伍迪•艾伦将首次编导电视剧
四招教你戴着手套玩转iPhone
2017两会代表精彩语录之五
想在万圣节邂逅爱情?那就不要扮成特朗普
李克强2017达沃斯演讲(双语全文)[1]
为什么中国人叫凯蒂·佩里“水果姐”?[1]
英国男子患脸盲症 不识妻儿
惊呆了:迷你猪长成了庞然大物
盘点全国政协委员两会提案
习近平:自然生态与政治生态两手抓
秀色可“餐”:美国推出自拍面包机
第72届金球奖完整获奖名单[1]
不限 |
英语教案 |
英语课件 |
英语试题 |
不限 |
不限 |
上册 |
下册 |
不限 |