当客人提意见的时候,礼貌的做法是要先表示道歉、并感谢对方提出的意见。这次我们就来看看致谢、道歉的常用语。
1. Thank you for your advice (information, help).
感谢您的忠告(信息、帮助)。
2. It's very kind of you.
您真客气。
3. You are welcome.
不用谢。
4. Not at all.
不用谢。
5. Don't mention it.
不用谢。
6. It's my pleasure. / With pleasure. / My pleasure.
非常高兴为您服务。
7. I am at your service.
乐意为您效劳。
8. Thank you for staying in our hotel.
感谢您在我们酒店下榻。
9. I'm sorry.
很抱歉。
10. Excuse me.
对不起。
11. I'm sorry. It's my fault.
很抱歉。那是我的过错。
12. Sorry to have kept you waiting.
对不起,让您久等了。
13. Sorry to interrupt you.
对不起,打扰您了。
14. I'm sorry about this.
对此表示抱歉
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