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商务英语(BEC)中级考试历年真题(23)

Customer Services Director

　　0 Our client is well known as a producer of branded products in the home

　　00 improvement sector. The business is experiencing a period of such significant

　　34 volume and profit growth and as a result is now looking to appoint itself a

　　35 Customer Services Director. This position involves in reporting directly to the

　　36 Managing Director and key responsibilities include the control and development

　　37 of the process for ordering goods. While through the management and

　　38 motivation of twenty staff, you will be seen the focal point of managing

　　39 customers expectations, from keeping them up to date at all times with the

　　40 progress of their orders. This role is a challenging one and calls for an individual

　　41 with those top-level interpersonal and communication skills and a good

　　42 understanding of process management. In return for the company offers the

　　43 right candidate with a highly competitive salary and benefits package. Assistance

　　44 with relocation expenses, if appropriate, that is also available. If you feel you have

　　45 the qualifications for this exciting role and are looking for a challenge, please write in confidence to:

这篇文章是一则招聘启事，招的是客户服务总监(customer services director)。简单介绍了一下公司的情况以及这个工作的职责。

　　34题，appoint是及物动词，后面直接接人，表示任命，itself在这里多余;

　　35题，involve doing，in多余，这是常见的地道的表述。看个例句：What do research jobs involve doing?

　　36题，正确

　　37题，这行要联系下一行，从整体上来体会句子的含义。介词through表方式，连词while是多余的。这句的意思是通过对20个员工的管理和激励，你会成为管理客户期望的焦点。

　　38题，be和seen在这里谓语动词重复了，必须去掉一个。从意思上看，是说你可以成为什么，而不是你可以看见什么。所以用you will be,seen多余。

　　39题，keeping them up to date …..现在分词作伴随状语，是对前面的补充说明。介词from在这里是多余的。

　　40题，正确

　　41题，with后面直接接宾语，代词those是多余的

　　42题，in return是固定搭配，表示相应的，反过来，for多余

　　43题，offer sb. sth固定搭配，with多余。offer与with搭配时是offer sth. with sb.

　　44题，中间的if appropriate是插入语，可以不予考虑，整个句子就是assistance with relocation expenses是主语，is是谓语，后面是宾语，主谓宾都很齐全，that是多余的

　　45题，正确。这一行有个词组，in confidence，是in secrecy的意思。

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