BEC：商务信件全攻略之格式问题

　　第一章 格式问题

　　Time: 45minutes

　　PART

　　Functions/Communicative Task

　　Input

　　Response

　　Register

　　1

　　e.g. giving instructions, explaining a development, asking for comments, requesting information, agreeing to requests

　　Rubric only (plus layout of output text type)

　　Internal communication (medium may be note or message or memo or e-mail) (40-50 words)

　　Neutral/informal

　　2

　　Correspondence: e.g. explaining, apologizing, reassuring, complaining

　　Report: describing summarizing

　　Proposal: describing, summarizing, recommending, persuading

　　One or more pieces of input from: business correspondence (medium may be letter, fax or e-mail), internal communication (medium may be note, memo or e-mail), notice, advert, graphs, charts, etc. (plus layout if output is fax or e-mail)

　　Business correspondence ( medium may be letter, fax or e-mail ) or short report or proposal (medium may be memo or e-mail ) (120-140 words)

　　Neutral/formal

　　Notes: Note writing is very easy. Just write as you speak to another person face to face. You write a note when you want to speak to the person who is now absent. You write it in a very informal style: the language is simple and easy, and only a few sentences are needed.

　　Write down the date first (sometimes you can even drop this down when it is not important).

　　Then spell his or her name, usually the first name, since it is very friendly and intimate.

　　Next begin the message at another line and finish it to the end.

　　Finally end the note with your name, also first name.

　　(For further reference, see Student Book Page 78.)

　　Messages: (For further reference, see Student Book Page 14.)

　　E-mails: (For further reference, see Student Book Page 37.)

　　Memos: A few words should be said about the format of memos. Generally they have all the features of letters in format. But they usually have more formalities and features that will make them easy to be recognized and filed. These features are:

　　A typed or printed heading

　　Date

　　File or reference numbers

　　Readers full name

　　Writers full name

　　Subject line

　　A distribution list

　　You may not need to include all of these items in every memo. What features should be included depend on the memo you are writing.

　　(For further reference, see Student Book Page 109.)

　　Reports: Directions are available in Student Book. See Page 81-82.

　　Letters: Directions are available in Student Book. See Page 79-80.

　　1. 格式问题：

　　请同学们在BEC的写作中采用平头式的写法。

　　收信人的姓名和地址置于信纸的左上方

　　地址、称呼和结束礼词后没有标点符号

　　日期在右上方

　　段落从定格开始，段落之间的行距为两行(但在考试中由于受答题卡限制，请同学们酌情考虑)

　　写信人的名字和头衔在签名下方

　　2. 称呼和结束礼词的注意事项：

　　称呼的写法遵循下列原则：

　　Dear Sir or Madam

　　写信给某一公司，不确定具体的收信人

　　Dear Sir

　　对男士，但是你不知道他的具体姓名

　　Dear Madam

　　对女士，但是你不知道他的具体姓名

　　Dear Mr Smith

　　对男士

　　Dear Ms Smith

　　对已婚或未婚的女士

　　Dear Mrs Smith

　　对已婚女士

　　Dear Miss Smith

　　对未婚女士

　　Dear John (此处John 为英语中常用男名)

　　对朋友或你比较熟悉的人(通常为多年生意伙伴)

　　称呼与结束礼词存在对应的关系，请同学们特别注意：

　　Dear Sir or Madam

　　Yours faithfully

　　Dear Mr/Ms/Mrs/Miss Smith

　　Yours sincerely

　　Dear John

　　Best wishes

　　以下均为错误用法：

　　Dear Mr John

　　Dear Mr John Smith

　　3. 日期：

　　在英国英语中，天在前，但是在美国英语中，月份在前。所以某些特别的时期容易引起误解。例如：12 06 2003

　　在英国指的是：6月21日

　　在美国指的是：12月6日

　　因此日期要写成：12 June 2003