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生活口语:退货

　　课程名称：Making a Return

　　退货

　　课程介绍：A customer tries to return something to a store.

　　一名顾客试图退货

　　A:Excuse me. Can you help me please?

　　打扰一下。可不可以请您帮我个忙?

　　B:Yes. What can I do for you?

　　是的。我能帮你什么呢?

　　A:Id like to return this product.

　　我想退货。

　　B:What appears to be wrong with it?

　　出什么问题了?

　　A:Theres nothing wrong with it. However, I dont like the color.

　　没出什么问题。不过，我不喜欢这颜色。

　　B:Can I see your receipt, please?

　　我能看看你的收据吗?

　　A:Im sorry, I lost it. I bought it last Friday. Can you look up the details of the sale?

　　对不起，我弄丢了。我是上周五买的，你能不能帮我查查销售记录?

　　B:I dont have those details, Im sorry.

　　我们没有那些记录。很抱歉!

　　A:So what can I do?

　　那么我该怎么办?

　　B:Im sorry. I cant help you without a proof of purchase.

　　很抱歉。没有购货单的话，我帮不了你。

　　A:Ill go home and look for it, then Ill be back.

　　我回家找找，然后再回来。

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