1. 介绍自己,可以说:
① This is ... (speaking).
② This is 7863469.
③ ... is here. 千万不能说 Im ...
2. 询问对方是谁,可以问:
① Whos that?
② Whos speaking (calling), please? 千万不能问 Who are you?
3. 询问对方是不是某人,应问:
Is that ...? 或 Is that ... speaking (calling)? 绝对不能问 Are you ...?
4. 通话时,有重要的事情要处理,不得不中断通话,要有礼貌地请对方稍等,可以说:
① Hold on, please.
② Just a moment, please.
③ Wait a minute, please.
5. 通话时,应说明打电话的意图或征求对方的意见,可以说:
① Im calling to tell you ...
② Im calling to ask you ...
6. 打电话时,拨错了电话号码,应说:Sorry, wrong number.
北京新发地批发市场8月15日起分期复市 不再零售
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