第1课 服务电话 - 11

第1课：打电话之服务电话 - 11

预约服务

【对话3：打电话预约房间（预定成功）】

Hello. This is the Holiday Inn. Can I help you?
Hi. Is there a special rate for a group reservation?
Yes. There is a 20% to 40% discount. It depends on the season.
During the summer the discount is 20%. During the winter it is 40%.
I need five single rooms in October. How much of a discount can I get?
Our summer season ended in September. So the discount will be 40%. That’s a good deal. Would you prefer rooms with a front view or rear view?
Front view, please.
What date and time will be checking in?
October 25th around 2:00 in the afternoon.
We need you to send a deposit for 1/3 of the bill. You can send the check, or you can use the credit card.
Ok. I’ll send a check.
Could you tell me your name, address and phone number, please?
Sure. My name is Anderson. My address is 109 Ferguson East, Holton. My phone number is 309 789 1267.
Thanks.

您好，这里是假日旅店。我能帮您什么？
你好。如果团队预定是否有特别的折扣？
是的。折扣率是20%至40%，取决于时令季节。夏季的折扣是20%，冬季是40%。
我需要五个单人房，在10月。我能拿到什么样的折扣率？
我们的夏季截至到9月，所以您的折扣是40%。这是个很优惠的价格。您喜欢前面的房间还是背面的？
前面的。
您入住的日期和时间是什么？
10月25日，大概下午两点。
我们需要您预付房费的三分之一。您可以寄支票，也可以用信用卡。
好的。我会寄张支票的。
能告诉我您的名字、地址和电话号码吗？
当然。我的名字是Anderson。地址是霍尔顿市东弗格森大街109号。电话是309 789 1267。
谢谢。