第1课 取消服务-2

第1课：打电话之取消服务 - 2

【对话2：打电话取消预定的宾馆】

Hello. Holiday Inn. How can I help you?
Yes. I booked a single room in your hotel for this Friday. But I’m sorry to say that I have to cancel it. My wife is very sick now. I don’t think she’ll be able to travel by this Friday.
Oh, I’m sorry to hear that.
Thank you. Can I cancel my reservation?
Certainly. May I have your name, please?
My name is Tom Smith.
Okay. I have canceled your reservation, Mr. Smith.
Thank you very much.
You’re welcome. I hope your wife is feeling better soon.

您好。这里是假日酒店。我能为您做什么？
是这样的。我在你们那订了一个单人间，这周五的。但是我不得不取消这个预定。我妻子生病了，病得挺厉害的，我想她本周五不能旅行了。
很抱歉听到这个消息。
谢谢您的同情。我可以取消预定吗？
当然。请问您的名字是？
汤姆斯密斯。
好的。我已经取消了您的预定，斯密斯显示。
非常感谢。
不必客气。祝您的妻子早日康复。