Unit 63 E-commerce, the Small Business Road to Profits Is it correct to say, "As the big get bigger, the small get smaller?" It could well be so, if it weren't for the Internet and the surge of "electronic commerce". Much has been changed. Think back to a decade ago and imagine you were looking for a specialized product. It's a story which happened to me. I wanted to purchase 300 quill pens to hand them out to guests at a function being held in Nov. 1991. It wasn't until I had exhausted almost all of the Melbourne Yellow Pages directory that I gained a lead. A Melbourne gift supplier knew of a company in Britain that produced quill pens in the quantities which I required. I commenced by faxing the Sales Manager. Having no response after a week, I sent another fax addressing it to "anyone who can help me". A week later I received a brochure. We chose the quill pens most suitable and placed an order for 300 via the fax. After 3 days I rang the company to see where my order was, only to find out the order had not been received. I proceeded to refax the information. The order then was processed and they asked for a deposit which was sent. They then confirmed the order. Being in the freight forwarding business, I asked our UK agent to pick up the shipment for me in three days. At that point the unexpected occurred. They didn't have the required number of quill pens in stock. The order was incapable of being fulfilled on time! The result? The whole process took 6 weeks to reach the point where the outcome was negative. This was in 1991. That is not the way o do business in 2000. If today I was looking for quill pens, I would go straight to the Internet. There I would find numerous suppliers of quill pens and be able to see clear pictures, examine prices, know when and how the product could be delivered, and order and pay for it. Today suppliers compete by their web pages and have opened up the whole world to their products. E-commerce helps small businesses compete in the world market, against multinational organizations. Businesses, no matter how small, become virtual organizations and can give the same information as though all the components of manufacturing, warehousing and freight were available as in-house functions. Let's assume that my quill pen supplier in Britain is now just that -- the supplier. The customer, however, doesn't know that! The several participants in its supply chain are now the manufacturer, the marketing company (my quill pen company), the freight company, the distributor and the end user. The Supply Chain can be electronically automated with the greatest of ease. It does not matter how many participants are involved, or how far and extended is the supply chain. The Internet does the rest! E-commerce enables small to medium-sized businesses to usefully interact within the Supply Chain, as if they were all part of the same organizations they now have the tools to compete! All this happened in a market which, until recently, was regarded for the big players only. Overall it brings competitiveness and greater profitability.
高中英语语法-一语击破易混词(5)
高中英语语法-“吃”法种种
高中英语语法-谈 more than 与 less than
高中英语语法-怎样记忆英语单词?
高中英语语法-same 一样不一样?
高中英语语法-词语用法选析
高中英语语法-“ No matter+ 疑问词”与“疑问词+ ever ”用法透析
高中英语语法-before 译法种种
高中英语语法-一语击破易混词(2)
高中英语语法-品尝 taste 的用法
高中英语语法-慧眼巧识“ pick up”
高中英语语法-相似短语辨析(2)
高中英语语法-had better, should, ought to学习四要素(一)
高中英语语法-英语成语俗语大杂绘
高中英语语法-三组易混淆的英语词汇
高中英语语法-考试心情碎碎念
高中英语语法-as 引导的各种从句之一
高中英语语法-一语击破易混词(1)
高中英语语法-一语击破易混词(3)
高中英语语法-worth 用法拾零
高中英语语法-一题一议
高中英语语法-一语击破易混词(6)
高中英语语法-英语中一词多义的理解与翻译
高中英语语法-比较情态动词must, can/ could, may/ might 用法
高中英语语法-“ up to ”用法小结
高中英语语法-still, quiet, silent 和 calm
高中英语语法-“的”字表达面面观
高中英语语法-小议 set 及相关短语的一些用法
高中英语语法-介词 from 的否定意义及其汉译
高中英语语法-实用短语一览表
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