When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturers ______for it, the first step is to present the guarantee at the store of purchase. In most cases, this action will ______results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the higher up the consumer takes his or her ______, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumers favor, ______ he or she has a just claim.
Consumers should complain in ______ whenever possible, but if they cannot get to the place of purchase, it is ______ to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but ______, and especially when the consumer can demonstrate what is wrong with the item in _________. If this cannot be done, ______________________________________..The store manager may advise the consumer to write to the manufacturer. If so, ______________________. But if a polite complaint does not achieve the desired result, the consumer can go a step further. ______________________________________.
仁爱版英语八上《Topic 2 I must ask him to give up smoking》ppt课件
仁爱八上Unit 1 Topic3 Section B
仁爱版八上《Topic 1 What hobbies did you use to have》ppt课件A
仁爱版八上《Topic 2 I am sure there are no UFOs》ppt课件
仁爱版英语八上《Topic 2 I am sure there are no UFOs》ppt课件
仁爱八上Unit 1 Topic 3 Section C
仁爱版八上《Topic 2 I am sure there are no UFOs》ppt课件B
仁爱版英语八上《Topic 1 Are you going to play basketball》ppt课件之一
仁爱版英语八上《Topic 2 What sweet music》ppt课件
仁爱版八上《Topic 1 You’d better go to see a doctor》ppt课件A
仁爱版英语八上《Topic 1 Are you going to play basketball》ppt课件
仁爱版英语八上《Unit 2 Keeping Healthy》ppt课件之一
仁爱八上Unit 1 Topic 1 Setion C
仁爱版英语八上《Topic 1 What hobbies did you use to have》ppt课件之二
仁爱版英语八上《Topic 2 I like country music》ppt课件
仁爱版英语八上《Topic 1 You’d better go to see a doctor》ppt课件之二
仁爱版英语八上《Topic 2 What sweet music》ppt课件之一
仁爱版八上《Topic 1 Are you going to play basketball》ppt课件C
仁爱版英语八上《Topic 3 What were you doing from seven to nine yesterday》ppt课件
仁爱版英语八上《Topic 1 Plants and animals are important to us》ppt课件之一
仁爱版八上《Topic 3 The students used live models, didn’t they》ppt参赛课件(含素材文件)
仁爱八上Unit 1 Topic2 Section A
仁爱版八上《Topic 1 Plants and animals are important to us》ppt公开课课件B
仁爱八上Unit 1 Topic 3 Section D
仁爱八上Unit 1 Topic 1 SectionA
仁爱八上Unit 3 Topic 2 Section D
仁爱版八上《Topic 1 Are you going to play basketball》ppt课件A
仁爱版英语八上《Topic 1 What hobbies did you use to have》ppt课件之三
仁爱版八上《Topic 1 Plants and animals are important to us》ppt课件D
仁爱八上Unit 1 Topic2 Section C
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