Will Quality Eat up the U.S. Lead in Software?
If U.S. software companies dont pay more attention to quality, they could kiss their business good-bye. Both India and Brazil are developing a world-class software industry. Their weapon is quality and one of their jobs is to attract the top U.S. quality specialists whose voices are not listened to in their country.
Already, of the worlds 12 software houses that have earned the highest rating in the world, seven are in India. Thats largely because they have used new methodologies rejected by American software specialists. For example, for decades, quality specialists, W. Edwards Deming and J. M. Juran had urged U.S. software companies to change their attitudes to quality. But their quality call mainly fell on deaf ears in the U.S. -but not in Japan. By the 1970s and 1980s, Japan was grabbing market share with better, cheaper products. They used Demings and Jurans ideas to bring down the cost of good quality to as little as 5% of total production costs. In U.S. factories, the cost of quality then was 10 times as high: 50%. In software, it still is.
Watts S. Humphrey spent 27 years at IBM heading up software production and then quality assurance. But his advice was seldom paid attention to. He retired from IBM in 1986. In 1987, he worked out a system for assessing and improving software quality. It has proved its value time and again. For example, in 1990 the cost of quality at Raytheon Electronics Systems was almost 60% of total software production costs. It fell to 15% in 1996 and has since further dropped to below 10%.
Like Deming and Juran, Humphrey seems to be wining more praises overseas than at home. The India government and several companies have just founded the Watts Humphrey Software Quality Institute at the Software Technology Park in Chennai, India.
Lets hope that U.S. lead in software will not be eaten up by its quality problems.
EXERCISE:
1. what country has more highest-rating companies in the world than any other country has?
A) Germany.
B) The U.S.
C) Brazil
D) India
2. Which of the following statements about Humphrey is true?
A) He is now still an IBM employer.
B) He has worked for IBM for 37 years.
C) The US pays much attention to his quality advice.
D) India honors him highly.
3. By what means did Japan grab its large market share by the 1970s and the 1980s?
A) Its products were cheaper in price and better in quality.
B) Its advertising was most successful.
C) The US hardware industry was lagging behind .
D) Japan hired a lot of India software specialists.
4.What does the founding of the Watts Humphrey Software Quality Institute symbolize?
A) It symbolizes the US determination to move ahead with its software
B) It symbolizes the India ambition to take the lead in software.
C) It symbolizes the Japanese efforts to solve the software quality problem.
D) It symbolizes the Chinese policy on importing software.
5.What is the writer worrying about?
A) Many US software specialists are working for Japan.
B) The quality problem has become a worldwide problem.
C) The US will no longer be the first software player in the world.
D) India and Japan are joining hands to compete with the US.
答案: D D A B C
或许你该多吃些姜黄
知乎完成2.7亿美元的巨额E论融资
暑假即将结束 代写作业生意更加火爆
30岁时你会后悔这些事
国内英语资讯:China Focus: China unveils Change-4 rover to explore Moons far side
国际英语资讯:Passengers to face fare rises in UK despite waves of train cancellations
国内英语资讯:Ark Peace arrives in Tonga for goodwill visit, to provide medical service
国际英语资讯:Death toll soars to 48 in Kabul education center bomb blast
不利于牙齿健康的食物
Education Background and Work 学历和工作
国内英语资讯:World Congress of Philosophy opens in Beijing
国际英语资讯:Abbas reaffirms rejection of U.S. peace plan for Mideast
国内英语资讯:Chinese vice premier urges to build world-class Greater Bay Area
Oral Communication Will Not Take Over Letter Typing 口头交流不会取代文字书写
工作量太大,爱却太少
Should Parents Keep Their Children Accompany In School? 父母应该陪读吗?
国际英语资讯:New Brexit talks planned to find way of resolving Northern Ireland border issue
国内英语资讯:FOCAC Beijing summit a new starting point for China-Africa partnership: Tunisian ambassador
国际英语资讯:Increased tensions in Arctic region pose developing threats: British politicians
韩国缩短法定工作时间 穷人却活得更辛苦
My View on Keeping Pets in Dormitory 宿舍养宠物之我见
国际英语资讯:Feature: Italys Genoa struggles to make sense of bridge collapse as rescue goes on
国内英语资讯:China urges Japan to reflect on its invasion history
The National Sight Day 全国爱眼日
国内英语资讯:Book of Xis discourses on poverty alleviation published
My View on Retiring Age 退休年龄之我见
国内英语资讯:Reform, opening up break new ground for China: article
国际英语资讯:U.S. Pentagon identifies death of soldier in Afghanistan
国内英语资讯:Chinese leaders send congratulatory messages to Cambodias Hun Sen on election victory
Self-Protection Awareness 培养自我保护意识
| 不限 |
| 英语教案 |
| 英语课件 |
| 英语试题 |
| 不限 |
| 不限 |
| 上册 |
| 下册 |
| 不限 |