课程名称:Making a Return
退货
课程介绍:A customer tries to return something to a store.
一名顾客试图退货
A:Excuse me. Can you help me please?
打扰一下。可不可以请您帮我个忙?
B:Yes. What can I do for you?
是的。我能帮你什么呢?
A:Id like to return this product.
我想退货。
B:What appears to be wrong with it?
出什么问题了?
A:Theres nothing wrong with it. However, I dont like the color.
没出什么问题。不过,我不喜欢这颜色。
B:Can I see your receipt, please?
我能看看你的收据吗?
A:Im sorry, I lost it. I bought it last Friday. Can you look up the details of the sale?
对不起,我弄丢了。我是上周五买的,你能不能帮我查查销售记录?
B:I dont have those details, Im sorry.
我们没有那些记录。很抱歉!
A:So what can I do?
那么我该怎么办?
B:Im sorry. I cant help you without a proof of purchase.
很抱歉。没有购货单的话,我帮不了你。
A:Ill go home and look for it, then Ill be back.
我回家找找,然后再回来。
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