Complaint Letter
词汇:
complain against sb. about sth.投诉......
dissatisfaction with不满于......
put up with / bear / tolerate忍受
awful 糟糕的
poor service糟糕的服务
inconceivable不可思议的
out of ones expectation令某人大失所望
look into / go into / investigate调查
incident / matter 事件
sanitary situation卫生条件
bad manners 不礼貌
disturbance干扰
nuisance 麻烦事
remedy 补救
solve解决
recurrence再次发生
句型:
1) I am writing to you to complain about ...
2) I am writing to express my dissatisfaction with...
3) There are some problems with the flat that I wish to bring to attention. For one thing, there isFor another,...
4) I can hardly bear /tolerate /put up with it any more.
5) I hope that the authorities concerned will consider my suggestions and improve the situation as best as they can.
6)I sincerely hope that it will review its management system, with the view to providing, better service to the public.
7) We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.
8) We will appreciate your willingness to make up for the loss.
Inquiry Letter
词汇:
inquire about 咨询
seek寻求
obtain 获得
regarding, concerning 关于
provide sb with sth 提供
inform. sb. of sth.通知某人某事
convenience方便
look forward to sth.盼望...
prompt / immediate 及时的
take into account of sth. / take sth. into account 考虑到...
detailed详细的
essential / necessary必要的
grateful / obliged 感激的
appreciation感激
be concerned about... 对...关心
句型:
1) I would like to obtain some information about
2) I would like some detailed information on / about...
3) I am an overseas student who lives /studies in...
4) I am writing to you in the hope that I may obtain...
5) I wonder if there is a tennis club available.
6) I would be much obliged to you if you could let me know the procedures I have to go through.
7) Your prompt and favorable attention to my inquiry would be highly appreciated.
8) I am looking forward to a favorable reply at your earliest convenience.
Thank-you Letter
词汇:
appreciate感激
convey / express ones appreciation表示感激
cordial衷心的
beyond words难以言表
courtesy礼貌
generosity慷慨
grateful感谢
gratitude感激之情
hospitality好客
moved感动
timely及时的
句型:
1) I take this opportunity to express to you my deep appreciation for the kind assistance you rendered me.
2) I wish there were a better word than thanks to express my appreciation for you generous help.
3) My appreciation to you for your generous help is beyond words. I wish I could repay it one day.
4) Please accept my most cordial thanks for your timely help, which I will always remember.
5) Thank you from the bottom of my heart for your kind help.
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职场美语视频:邀请和接受邀请时确认时间和地点Setting the time and place
职场英语情景交际之对工作环境不满意且升职无望
职场英语情景交际之新员工报到,请多关照
职场美语视频:Disagrering不赞同同事的意见
用英职场美语视频:语做正式的请求Making more formal requests
职场美语视频:What advice would you give用英语给建议
职场美语视频:Asking and giving opinions询问及给出建议
职场美语视频:Reacting to news对他人坏消息的回应
职场美语视频:用英语做正式的邀请More formal invitations
职场美语视频:Asking directions问路必备英语
职场美语视频:Giving advice给出建议,别太累了
职场美语视频:Which way is the post office? 去邮局的路怎么走?
职场美语视频:和同事去快餐店用餐讨论要吃什么
职场美语视频:用英语邀请同事或朋友来家中用餐
职场美语视频:英语询问对方有无计划或安排Are you doing anything tonight?
职场美语视频:用英语礼貌的请求别人Making polite requests
职场美语视频:Expressing a negative opinion用英语做出否定的评价
职场美语视频:和同事去吃商务快餐与服务员的对话
职场美语视频:请同事吃饭并不允许对方拒绝