第1课:打电话之服务电话 - 6
旅馆电话服务
【对话1:打电话到前台求助】
Hello. This is the front desk. What can I do for you?
Hi. I’m calling from Room 209. I couldn’t find the TV Guide. Can you send me one, please?
Sure. Anything else?
Yes. There is one more thing.
Go ahead, please.
The mini bar door was open when I checked in. I didn’t use it. Could you send someone to check it out?
We’ll send someone right up. But don’t worry about that. Maybe the service person forgot to do it.
Thanks.
您好。这是前台。我能为您做什么?
您好。我是209室的。我找不到收视指南了。能给我送一份吗?
当然。还有别的事吗?
是的。还有一件事。
请讲。
我入住的时候,房间里迷你酒吧的门是开着的。我并没有使用它。能让人来查一下吗?
我会马上让人去的。不过不必担心,也许是服务人员忘了关了。
谢谢。
【对话2:打电话要求换房间(1)】
Hi. This is a Receptionist Desk. How can I help you?
Yes. I just checked in, but I need to change my room.
What’s the problem?
I reserved a non-smoking room, but the smell of smoke in this room is so strong that I can’t endure it.
I’m sorry. I’ll arrange a non-smoking room for you right away. The doorman is going to help you with your luggage. I do apologize for the inconvenience.
That’s ok. Thanks.
您好。这里是前台。有什么可以帮您的吗?
是的。我刚刚入住,但是我需要换房间。
出什么问题了吗?
我订的是禁烟房间,但是这间房的烟味太重了,我受不了。
很抱歉。我马上为您安排禁烟房间。门童回去帮您提行李的。我为造成的不便向您道歉。
没关系。谢谢你。
上一篇: 北美人就这么说: 第1课 服务电话-7
下一篇: 第1课 商业电话-5
体坛英语资讯:James, Falcao named in Colombia squad for friendlies
国际英语资讯:Indonesia permanently bans Boeing 737 Max 8 from serving flights: official
国内英语资讯:Chinese leaders send messages of condolence to New Zealand over shooting incidents
国内英语资讯:More population to have electricity in Tibet
The Popularity of Online TV Shows 网络电视剧的流行
国内英语资讯:China opens first cross-sea bridge across active faults
体坛英语资讯:Brazil World Cup winner Coutinho dies
体坛英语资讯:Ghanaian president applauds Commey for IBF lightweight world title success
国际英语资讯:Feature: U.S. farmers frustrated by damage caused by tariff uncertainties
我们心尖尖上的那个人
体坛英语资讯:Buchanans winner sends Canada past Cameroon
国际英语资讯:News Analysis: Italian region takes lead on outlawing most forms of single-use plastic
国内英语资讯:China, Africa eye a community of shared future via cooperation
国际英语资讯:Death toll from terror attacks on New Zealands Christchurch mosques climbs to 50
体坛英语资讯:Ballon added to Peru squad for Copa America
国际英语资讯:Islamic body condemns deadly shootings at 2 mosques in New Zealand
国内英语资讯:Scholar shares in Geneva Chinas experiences in poverty reduction
国际英语资讯:European Peoples Party to fight for same living standard all over Europe: leader
国内英语资讯:Chinese envoy calls for helping DRC with security capacity-building
国内英语资讯:Senior legislators meet to study Xis remarks at annual legislative session
国际英语资讯:Third vote on Mays Brexit deal still uncertain as departure date looms
国内英语资讯:China-Europe freight trains make 14,000 trips
国内英语资讯:China considers tough law against faulty vaccines
国际英语资讯:AU chief condemns terrorist attack against Malian army
国际英语资讯:Lancang-Mekong Cooperation offers opportunities for regional cooperation: seminar
国内英语资讯:China ready to continue to play constructive role in South Sudan: envoy
国内英语资讯:China, Uganda lift ties to comprehensive cooperative partnership
国内英语资讯:China-EU strategic dialogue stresses cooperation
国际英语资讯:Women continue to face multiple and intersecting inequalities: Pakistani official
The Ability and Value 能力与价值