职场英语口语情景交际之出错与辞职篇:你们把我的货全发错了-查字典英语网
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职场英语口语情景交际之出错与辞职篇:你们把我的货全发错了

发布时间:2013-11-19  编辑:查字典英语网小编

Laura:

I would like to apologize to you again. I promise it will never happen again.

我再次向您道歉,我保证以后不会再出现类似情况了。

Baul:

The products you sent me are wrong! What am I supposed to do now?

你们把我的货全发错了。现在怎么办?

Laura:

Sorry. The person in charge of your company's supplies is a new-comer, so…We'll resend the products to you very soon.

对不起,负责您这项业务的人刚来不久,所以……我们马上给您重新发货。

Baul:

I'm under pressure to supply products to others. How can I explain this to my clients?

我还要赶着给别人供货,现在叫我怎么跟客户交代?

Laura:

How about this then, I'll give you a higher discount on these products. Besides, we'll compensate for any losses caused by our error. How about that?

这样吧,这批货我给您再优惠点儿。另外由于我们的失误给您造成的损失,我们会全部赔偿。您看怎么样?

Baul:

OK. Since you are sincere, we'll settle it like this.

好吧。既然你这么有诚意,这件事就到此为止。


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