●抱怨
怨言对对方来讲绝对不是一件使人愉快的事情,所以在表达方式上有必要下一番工夫。
我们不得不遗憾地通知您……
We are sorry to inform you that...
我们不得不很遗憾地提醒您……
We very much regret to have to remind you of...
我们请求您对……给予注意。
We invite your attention to... *用于引起别人注意时。attention “注意”。
We would like to call your attention to... *比较礼貌的说法。
我们想提醒您注意……
May we remind you that...?
May we take this occasion to remind you that...? *语气较委婉,“借此机会我想就一问题提醒您的注意”。
我们想指出……
We wish to point out that... *wish to... 虽然缓和了“我认为……”的语气,但是说法仍然比较直接。point out “指出”。
●祝贺
我们非常高兴地获悉……
We are delighted to learn that... *用于私人的或和对方很熟的情况下。delight “非常高兴”。
衷心地祝贺你……
Congratulations on your...
We would like to offer our congratulations on your...
●同意
我们同意你们关于……的意见。
We agree with you on...
We agree with you on the following issues... (我们同意以下几点。)
我们完全同意您信上所提出的所有问题。
We are in full agreement with the points raised in your letter. *raise 表示“提出质问、异议”。
We are in complete agreement with the points outlined in your letter.
我们非常高兴能有机会……
We are very pleased to have the opportunity to...
We are very pleased to be in a position to... *较绕圈子的说法。
我们非常高兴地……
We will be delighted to...
We will be delighted to meet with you on June 4, 1998. (我们非常高兴地期待着能在1998年6月4日见到您。)
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