职场口语:如何转接客户来电(1)-查字典英语网
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职场口语:如何转接客户来电(1)

发布时间:2013-11-19  编辑:查字典英语网小编

A: Stone Corp. Hi, Mary speaking.

四通公司, 您好,我是Mary。

B: Hello, I’d like to speak to Mr. Hunter, please.

你好,我想找Hunter先生。

A: May I ask who is calling, please?

请问您是哪位?

B: My name is Herbert Wood of IBM Computer Company.

我是IBM电脑公司的Herbert Wood.

A: Thank you, Mr. Wood. One moment, please… (into PBX) Mr. Hunter, Mr. Wood of IBM Computer Company is on the line.

谢谢,Wood先生,请稍等。(打内线电话)Hunter先生,IBM电脑公司的Wood先生找您。

C: Can you find out what he wants?

你可以问他有什么事吗?

A: Yes, Mr. Hunter. (to caller) I’m sorry to have kept you waiting, Mr. Wood. Mr. Hunter is rather busy right now and would like to know what you wish to speak to him about.

好的,Hunter先生。(对来电者说)对不起Wood先生,让您久等了。Hunter先生现在非常忙,他想知道你有什么事对他说。

B: Yes, I want to buy some computer software and talk about developing some other software. I don’t know whether he is interested in that or not?

是的,我想买一些计算机软件,另外再谈一谈开发一些其它的软件。我不知道他是否有兴趣。

A: I see. Thank you very much, Mr. Wood. Would you wait a moment, please? (to PBX) Mr Hunter, Mr. Wood wants to buy some computer software.

我明白了,非常感谢,Wood先生。请你等一下好吗?(打内线电话)Hunter先生,Wood先生想买一些计算机软件。

C: I see. Put him on line two.

好的,请转到2号线。

A: Yes, Mr. Hunter. (To caller) Mr. Wood, I’m very sorry to have kept you waiting. I’ll put you through to Mr. Hunter.

好的,Hunter先生。(对来电者)Wood先生,不好意思让你久等了,我把你的电话接给Hunter先生。

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