演练4
In order to improve relationship with others, you need to be aware of several sensible ways to complain. 1 , you need to be specific. Dont say, Boy, did you 2 like a fool at the party? Instead, say, You embarrassed me by getting 3 and loud and telling offensive jokes to my parents. Secondly, stick to the present. Dont mention old offences from last month or last year. By doing this, you 4 attention from the problem at hand. Moreover, 5 you complain, dont add insults. If you start calling the other person names, that will 6 create anger and hurt any chance of getting the person to really 7 you. A last point to remember is to complain privately. Never criticize the other person in front of friends, parents, children, or anyone else, for that 8 . Criticizing in front of a third party has the same effect as 9 . This shames the person being criticized and makes it very likely that the person will want to attack you orally rather than listen to you.
Sensible ways to Complain:
Be specific
Stick to the present
10
Complain privately
1. A. To start withB. Frankly speaking C. AnywayD. Needless to say
2. A. conductB. play C. doD. act
3. A. upsetB. boredC. delightedD. drunk
4. A. take away B. set offC. draw upD. catch up
5. A. beforeB. afterC. whenD. unless
6. A. evenB. never C. only D. still
7. A. listen toB. work for C. look afterD. wait on
8. A. timeB. matter C. personD. party
9. A. jokesB. insultsC. criticismD. embarrassment
10. A. Dont add insultsB. Dont mention old offenses
C. Dont lose temper D. Dont tell embarrassing jokes
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