When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturers ______for it, the first step is to present the guarantee at the store of purchase. In most cases, this action will ______results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the higher up the consumer takes his or her ______, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumers favor, ______ he or she has a just claim.
Consumers should complain in ______ whenever possible, but if they cannot get to the place of purchase, it is ______ to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but ______, and especially when the consumer can demonstrate what is wrong with the item in _________. If this cannot be done, ______________________________________..The store manager may advise the consumer to write to the manufacturer. If so, ______________________. But if a polite complaint does not achieve the desired result, the consumer can go a step further. ______________________________________.
上一篇: 四级听力备考容易混淆单词(2)
下一篇: 四级复习资料大全听力(5)
高三英语一轮单元复习精品教案:Module 5《A Lesson in a Lab》(外研版必修1)
2017年高考英语一轮复习试题周周练:周二 Unit2《The Olympic Games》(新人教版必修2)
2017届高考英语一轮复习精品课件:高频语法复习7
2017届高考英语一轮复习精品课件:高频语法复习8
高考英语总复习导学案:Unit5《Nelson Mandela-a modern hero》 名师点津(新人教版必修一)
2017年高考英语一轮复习试题周周练:周一 Unit1《 Friendship》(新人教版必修1)
2017届高考英语一轮复习精品课件:Unit 4《Earthquakes 》(新人教版必修1湖北专用)
2017届高考英语一轮复习高频语法专讲专练课件:形容词与副词
2017届高考英语一轮复习高频语法专讲专练课件:动词与动词短语
2017届高考英语一轮复习精品课件:Unit 1《Friendship》(新人教版必修1湖北专用)
2017届高考英语一轮复习精品课件:Unit3《The meaning time and Unit4 behind beliefs》(牛津译林版选修9)
高三英语一轮单元复习精品教案:Module 2《My New Teachers》(外研版必修1)
2017年高考英语一轮复习试题周周练:周五 Unit5《Music》(新人教版必修2)
2017届高考英语一轮复习高频语法专讲专练课件:时态与语态
2017届高考英语一轮复习精品课件:Unit 3《Travel journal 》(新人教版必修1湖北专用)
2017年高考英语一轮复习试题周周练:周四 Unit4《Wildlife Protection》(新人教版必修2)
2017年高考英语一轮复习试题周周练:周一 Unit1《Cultural relics》(新人教版必修2)
高三英语一轮单元复习精品教案:Module 1《My First Day at Senior High》(外研版必修1)
2017届高考英语一轮复习精品课件:同步测试卷5
高三英语人教版总复习之语法专项突破课件:语法专项十六 构词法
高三英语人教版总复习之语法专项突破课件:语法专项七 动词的时态和语态
2017届高考英语一轮复习精品课件:高频语法复习3
2017届湖北高考英语一轮复习基础知识课件:Unit3《Under the sea》(新人教版选修7)
2017年高考英语一轮复习试题周周练:周五 Unit5《Nelson Mandela- a modern hero》(新人教版必修1)
2017届高考英语一轮复习高频语法专讲专练课件:特殊句式
2017年高考英语一轮复习试题周周练:周二 Unit2《English around the world》(新人教版必修1)
2017届高考英语一轮复习高频语法专讲专练课件:名词
2017届高考英语一轮复习精品课件:Unit3《Understanding each other》(牛津译林版选修6)
高三英语一轮单元复习精品教案:Module 2《No Drugs》(外研版必修2)
2017届高考英语一轮复习高频语法专讲专练课件:情态动词